At KindStay Suites, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and how we keep it secure in accordance with GDPR and applicable laws. 1. Information We Collect We may collect the following information when you make a reservation or contact us: Name, surname, and contact details Payment and billing information (handled securely by the booking platform you use) Guest details required for legal check-in and guest registration Stay-related information (arrival time, number of guests, special requests) Communication records (messages, emails) We do not collect unnecessary information, and we do not store payment card details ourselves. 2. How We Collect Your Data Your information is collected through: Booking platforms (Airbnb, Booking.com, Smoobu, our website) Direct communication with us via email or messaging Mandatory guest reporting required by Czech law Website contact forms (if applicable) 3. How We Use Your Data We use your data only for: Managing your reservation Providing check-in instructions and stay-related communication Fulfilling legal obligations (guest registration) Ensuring property security and guest safety Customer service and follow-up communication related to your stay We do not sell, trade, or share your personal data with third parties for marketing purposes. 4. Legal Basis for Processing We process your data based on: Performance of a contract (your reservation) Legal obligations (Czech guest registration requirements) Legitimate interest (property security, communication) Your consent (for any optional information you choose to provide) 5. Data Storage & Security We keep your data only as long as necessary to: Comply with legal requirements Manage reservations and guest records Resolve potential disputes Your data is stored securely and accessed only by authorized personnel. 6. Third-Party Services We use trusted service providers such as: Airbnb, Booking.com, Smoobu (reservation processing) Email service providers Hosting providers for website operation These partners comply with GDPR and handle data responsibly. 7. Your Rights Under GDPR As a guest, you have the right to: Access your personal data Request correction or deletion Request limitation of processing Withdraw consent (if applicable) Request information about how your data is used To exercise these rights, contact us at: info@kindstaysuites.com 8. Cookies (if used on your website) Our website may use cookies for functionality, analytics, or security. You can disable cookies in your browser settings at any time. 9. Updates to This Policy We may update this data policy when necessary. The most recent version will always be available on our website or booking page. 10. Contact Information For questions or data-related requests, please contact: KindStay Suites Email: info@kindstaysuites.com