What qualifies
To be comparable, the other price has to be for the same apartment, the same arrival and departure dates, the same number of guests, and the same cancellation terms, publicly available and bookable at the moment you show it to us. It must be quoted in CZK or EUR, and the comparison is on the total price including cleaning fees and taxes — not the headline nightly rate, since sites differ in what they fold into it.
What doesn't
Member-only, loyalty-scheme, corporate-contract and opaque rates where the property is hidden until after payment can't be matched, because we can't verify they're for the same stay. Nor can prices that were only available in a flash sale that has ended, or a rate that has since sold out. Prices on our own partner channels aren't eligible either — if Booking.com or Airbnb is showing less than we are, that's our error to fix, and we'd like to know about it.
How to claim
Email management@kindstaysuites.com with your booking reference and the link, or message WhatsApp +420 773 243 757. We'll answer within one working day.
Why we do this
When you book through a platform, we pay 14–16% of what you spend in commission. Booking direct keeps that money in the house — it pays for the coffee we leave out, the Starlink, and the fact that a person answers the phone. We would rather pass that saving to you than to an intermediary, so there's no reason for us to be more expensive here. If we ever are, tell us and we'll fix it.